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Account Deletion and Data Erasure

Account Deletion and Data Erasure

You have the right to delete your account and all associated data at any time.

How to Delete Your Account

  1. Open the aInspired app.
  2. Go to Settings > Account.
  3. Tap Delete Account.
  4. Confirm your decision.
Alternatively, email us at [email protected] with the subject "Account Deletion Request" from the email address associated with your account.

What Gets Deleted

When you delete your account, we permanently remove:

  • Your user profile (Google ID link, email)
  • Your subscription records (your active subscription will be cancelled)
  • Your device registrations from our servers
  • Your usage history (daily quota counts)
  • Any referral records associated with your account

What Stays on Your Device

Some data is stored only on your phone and is not affected by account deletion:

  • Keyboard settings and preferences
  • Personal word predictions (user n-gram data)
  • Theme customizations
  • API keys (BYOK users)
To remove this data, uninstall the aInspired app or clear its data in your phone's Settings > Apps > aInspired > Storage > Clear data.

What We Cannot Delete

  • Stripe payment records are retained for 7 years as required by tax law. This includes transaction amounts and dates, but not your full card number (which Stripe never shares with us).
  • Anonymized, aggregated analytics that cannot be linked back to you.

Timeline

  • Account deletion is processed within 48 hours of your request.
  • If you emailed us, you'll receive a confirmation email when deletion is complete.
  • Data removal from backup systems may take up to 30 days.

After Deletion

  • You can no longer sign in with that Google account on aInspired.
  • If you reinstall the app and sign in again, you'll start with a fresh Free tier account.
  • If you had an active paid subscription, it will be cancelled and a prorated refund may be issued.

Data Export

Before deleting your account, you can request a copy of your data. See our "How to Export Your Data" article for details.


Still need help? Tap the chat icon in the aInspired app to reach our support team.

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