Refund Policy

Overview

We want you to be satisfied with aInspired. This policy explains how cancellations and refunds work for each type of purchase. See our Pricing page for current plan details.

Subscriptions (Basic, Pro, and BYOK)

• Cancel anytime — you can cancel your subscription through the Google Play Store subscription management (in-app subscribers) or the Stripe Customer Portal (web-portal subscribers), or by emailing us. No questions asked.
• Access continues — after canceling, you keep full access to your plan until the end of your current billing period (monthly for Basic and Pro, annual for BYOK). Cancel before your renewal date to avoid being charged for the next period.
• No prorated refunds — we do not issue partial refunds for unused time within a billing period.
• Google Play purchases — refunds for subscriptions purchased in-app are issued under Google Play's refund policy; the processing timelines below apply to web-portal (Stripe) purchases. You can also always email us and we will help route your request.

BYOK (Bring Your Own Key)

BYOK is a $9.99/year auto-renewing subscription, billed annually and covered by the cancellation, access, and no-proration rules above.

• 14-day refund window — for your first purchase, you may request a full refund within 14 days if you have not used the BYOK features (configured API keys and made API requests through the App).
• After 14 days, or at renewal — purchases and renewals are non-refundable once the 14-day window has passed. To avoid being charged for the next year, cancel before your annual renewal date via Google Play Store subscription management (in-app) or the Stripe Customer Portal (web-portal), or by emailing us.

Free Tier

The free tier is ad-supported and has no cost, so there is nothing to refund.

How to Request a Refund

You have two options:

1. Self-service — in-app (Google Play) subscribers manage cancellation and refunds in the Play Store under Subscriptions; web-portal subscribers sign in at ainspired.app/app and go to your billing settings to manage your subscription or request a refund.
2. Email us — send a request to [email protected] with the email address associated with your account and a brief reason.

Refund Processing

• Approved web-portal (Stripe) refunds are processed within 5 to 10 business days; Google Play refund timing is controlled by Google.
• Refunds are issued to the original payment method used for the purchase.
• For web-portal (Stripe) refunds you will receive a confirmation email from Stripe when the refund is processed; Google Play refunds are confirmed by Google Play.

Exceptions

We may decline a refund request if we detect abuse of the refund policy (for example, repeated purchases and refund requests to access paid features without payment). We reserve the right to evaluate requests on a case-by-case basis.

Questions?

If you have questions about this policy or need help with a refund, contact us at: